Resource
Field Operations Briefing Guide
A supervisor briefing guide covering enumerator onboarding, role assignments, consent script delivery, field escalation paths, and daily debrief structure for CAPI-based survey operations.
Context tags indicate reporting alignment or funder familiarity; they do not imply donor endorsement.
Purpose
This guide equips field supervisors with a structured approach to briefing and managing enumerator teams during CAPI-based survey operations. It covers onboarding, role assignments, consent delivery, escalation, and daily debrief.
Part 1: Enumerator Onboarding
1.1 Pre-Briefing Checklist (Supervisor)
Before enumerators arrive on Day 1:
- Device allocation list prepared (enumerator name → device ID → CAPI login)
- Cluster assignment map printed or loaded on supervisor device
- Daily quota per enumerator confirmed (based on instrument length and travel time)
- Consent script printed in all required local languages
- Emergency contact list prepared (supervisor, field coordinator, lead researcher, security focal)
- Per diem and logistics schedule confirmed in writing
1.2 Day 1 Onboarding Agenda
| Time | Activity | Facilitator |
|---|---|---|
| 08:00–08:30 | Welcome, introductions, ground rules | Supervisor |
| 08:30–09:30 | Study overview: purpose, confidentiality, ethical standards | Lead Researcher |
| 09:30–11:00 | Instrument walkthrough: Section A (demographics, sampling) | Supervisor |
| 11:15–12:30 | Instrument walkthrough: Sections B–D (core modules) | Supervisor |
| 13:30–14:30 | Consent script practice (role-play in pairs) | Supervisor |
| 14:30–15:30 | CAPI hands-on: device setup, navigation, submission | Supervisor |
| 15:30–16:00 | Q&A, wrap-up, Day 2 logistics | Supervisor |
1.3 Knowledge Verification (end of Day 1)
10-question quiz covering: study purpose, confidentiality rules, consent procedure, skip logic for 3 key transitions, data submission, escalation for refusals.
Minimum pass mark: 8/10. Enumerators scoring below 8 receive targeted follow-up on Day 2.
Part 2: Role Assignments
2.1 Standard Team Structure
| Role | Ratio | Responsibilities |
|---|---|---|
| Lead Researcher | 1 per study | Protocol approval, critical decisions, client reporting |
| Field Coordinator | 1 per 3–5 supervisors | Logistics, inter-team coordination, aggregate monitoring |
| Supervisor | 1 per 4–6 enumerators | Back-checks, monitoring, debrief, escalation |
| Enumerator | — | Household contact, interview administration, data submission |
2.2 Supervisor Daily Responsibilities
Before field departure:
- Confirm device charge and sync status for all team members
- Brief team on the day's clusters and routing plan
- Confirm daily quota and quality expectations
During field hours:
- Monitor live submissions via dashboard every 2 hours
- Contact enumerators if submission count is 20%+ behind schedule by 10:00 AM
- Conduct at least 1 field observation per enumerator per week
After field hours:
- Complete daily supervisor report
- Conduct evening debrief (see Part 5)
- Confirm all devices synced before 20:00
Part 3: Consent Script Delivery
3.1 Standard Consent Opening
Read aloud at the start of every household contact:
"Good [morning/afternoon]. My name is [NAME] and I am working with NM Research and Advisory on a study about [STUDY TOPIC]. This study is being carried out for [CLIENT/PROGRAMME]. We are visiting selected households in this area.
Taking part is completely voluntary. If you choose not to take part, or stop at any point, there will be no negative consequences. Your answers will be kept confidential and will not be shared in a way that identifies you.
The interview takes approximately [X] minutes. Do you agree to take part?"
3.2 Special Cases
Low-literacy respondents: Read slowly; ask respondent to repeat back their understanding. Record verbal consent timestamp in CAPI.
Respondents with questions: Answer honestly. If unsure, note the question and consult the supervisor before proceeding. Do not pressure or incentivise participation.
Proxy respondents: Confirm the proxy is an adult household member. Note proxy status in CAPI. Do not use proxy for sensitive or individual-level modules unless explicitly permitted by protocol.
Children (under 18): Parental/guardian consent required in addition to child assent. Follow the study's child safeguarding protocol without exception.
3.3 Refusal Procedure
- Thank the respondent; do not press for reconsideration
- Record refusal in CAPI (reason if given)
- Apply the replacement procedure per sampling protocol
- Report to supervisor at next check-in
Part 4: Field Escalation Paths
| Situation | Escalate to | Timeline |
|---|---|---|
| Safety concern for enumerator | Supervisor → Field Coordinator | Immediate |
| Respondent distress during interview | Supervisor | Within 30 minutes |
| Device failure, no spare available | Supervisor → Field Coordinator | Within 1 hour |
| Refusal rate in cluster > 20% | Supervisor → Lead Researcher | Same day |
| Suspected data quality issue | Supervisor | Same day |
| Media or authority inquiry | Lead Researcher | Immediate — do not respond independently |
Escalation Script
State: your name and cluster → situation in one sentence → what you have done → what you need.
"This is [NAME] in cluster 7B. A respondent became distressed during the income module and asked to stop. I ended the interview and recorded it as a partial refusal. I need guidance on whether to attempt re-contact and when."
Part 5: Daily Debrief Structure
Run with the full enumerator team. Allow 20–30 minutes. Do not skip.
| # | Item | Time |
|---|---|---|
| 1 | Form count: each enumerator reports completed interviews | 5 min |
| 2 | Field observations: unusual situations, respondent reactions | 5 min |
| 3 | Instrument issues: confusing questions, logic errors, translation problems | 5 min |
| 4 | Logistics: tomorrow's clusters, transport, device status | 5 min |
| 5 | Recognition: acknowledge performance; address concerns privately | 3 min |
| 6 | Sync confirmation: all devices submitted and synced | 2 min |
Debrief Notes Template
Date: ___________ Cluster(s): ___________ Team size: ___________
Completed today: ___ / Target: ___
Refusals: ___ Partial completions: ___ Replacements used: ___
Issues raised:
1. ___________
2. ___________
Actions taken / escalated:
___________
Device sync status: All synced ☐ / Pending: ___________
Supervisor signature: ___________
Quick Reference Card
Print and distribute to all team members.
| Situation | Do this |
|---|---|
| Respondent refuses | Thank them, record refusal, apply replacement |
| Respondent asks to stop mid-interview | Stop immediately, record as partial, do not pressure |
| Device freezes | Restart, re-open form (data auto-saved per question) |
| Unsure about a question | Flag in CAPI, ask supervisor at next check-in |
| Safety concern | Leave the area, contact supervisor immediately |
| Media or authority inquiry | Say "I am not authorised to speak on behalf of the study" and contact supervisor |
| You notice an entry error before submitting | Use the back button to correct; do not alter submitted forms |
For field supervision training or quality assurance advisory, contact NM Research and Advisory.
